Carrie R. Bart

415-269-3533

candm0401@gmail.com

https://www.linkedin.com/in/carrie-r-bart-pmp-a38ba642

 

 QUALIFICATIONS AND SKILLS

 

·Completed PMP (Project Management Professional) Certification

·Excellent blend of follow-up, organization, and communication

·Ability to prioritize a continually heavy work load and balance multiple projects to meet deadlines

·Recognized for dedication, problem solving, and follow-through

           ·   Experience working with MS Office including Powerpoint, Outlook, Word and Excel

                 Project Management software (Buildertrend)- Google Drive (docs, calendar)

                and MAC computers

 

SUMMARY OF PROFESSIONAL EXPERIENCE

 

Successful Project Manager/ Customer Service/ Management Executive that has the ability to handle the needs of different clients in different industries. Experience covers: Retail, Customer Service, Wholesale Distribution, Business Administration, Logistics Planning and Project Management.  Managed day-to-day operations in a multi-branch network consisting of customer service, warehouse staff, drivers (5 A class), and installers, (including hiring, monitoring, evaluating staff, distributing work schedules, dispatching install and service crews and coordinating driver/truck routes for a multiple shift operation); Excelled in managing and completing company projects with emphasis on customer satisfaction; Monitored project profitability; Prepared a variety of highly confidential, specialized, and recurrent reports, expense reports, financial data, summaries on proposed activities, and staff actions- overseeing sign installations and office systems furniture installations; Management and execution of all aspects of Warehousing, Distribution, and In-Storage Service Operations while ensuring that value is created for customers, employees, and the organization; Developed and managed a team deliverables that exceed customer, financial, and leadership initiatives; Ensured through succession planning that employee bench strength and staffing levels were in place to successfully meet and exceed operational, customer, employee and organizational long term commitments; Ensured the maintenance of all payroll data was accurate and completed on a weekly basis; Constantly coached, trained and provided guidance and assistance to 53 staff members.

 

WORK HISTORY

 

Office Manager/ Project Manager                       3/10-Present

Beltmann /Group - BART Relocation

BART Relocation (Bay Area Relocation Team) is Contracted through Beltmann Relocation Group, a sales agent for North American Van Lines.

Manage the day to day operations of the business and crews; Monitor wear and tear and maintenance on the trucks to ensure safety and optimum functionality; Ensure as the customer focused point of contact that all customer complaints and opportunities for improvement are managed, reinforcing clarity, consistency, and responsiveness; Manage the customer accounts ensuring that scope management is always at the forefront of our business delivery and that contract management and renewals are modeled correctly and operationally executable and on-time. 

 

Office Manager/Project Coordinator                             02/15-07/16

CRC Builders Inc.

Managed the day-to-day office operations maintaining an environment that is Customer Experience Focused; Ensure the team is working to make a positive impact with each customer contact; HR administrative tasks, Worked with accountant on bookkeeping tasks; Ensured all construction work performed was of the highest quality; Prepared estimates and budgets with detailed written scopes of work; Crossed reference layouts, budget and PO's to ensure orders are placed accurately, coordinated delivery schedule, re-scheduled deliveries and resources as needed.

 

 

Photographer                       01/14-01/15

Inter-State Studios

Assisted the Territory Manager with the operations of school photographers; including scheduling, appraising job performance, and assisted with job reviews. Coordinated workflow within the team, prioritizing jobs and delegating duties to associates.

 

H.R. Assistant Manager &

Administrative Assistant to Senior Management            07/11-08/12

Nashville Bun Company

Received employee complaints and acting accordingly to resolve them. Compiled and managing case management documentation, accompany and support managers. Ability to convey difficult and challenging information to managers and plant supervisors. Maintained shipping and receiving schedule. Entered production data and assist Operation and Production Supervisors as needed.

 

Office Manager/ Executive Administrative Assistant                                    06/08-05/11

M & D Transportation

Managed day-to-day operations within the office; Excelled in managing and completing company projects with emphasis on customer satisfaction; Quickly became a trusted assistant to the company president, executive staff and earned a reputation for maintaining a positive attitude and producing high-quality work. Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures. Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Developed action plans for consistently meeting or exceeding executive’s goals with controlling expenses and wages.

 

Project Manager                              11/06-05/08

G I Structures

A field Project Manager that analyzed, planned, scheduled, implemented, and oversaw the installation of company projects. Developed and implemented procedures ensuring all crew members were properly trained and had the most current information, install drawings (CAD), tools and equipment needed to complete the project effectively, efficiently, on time and profitable. Recognized for meeting and most often exceeding customer’s expectations.

 

Operations Director                                 07/00-10/06

EDI Distribution

Repeatedly promoted during the 6-years employed with EDI; Developed, implemented, and maintained new procedures to increase productivity, which reduced payroll expenses by 9%. Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate the warehouse staff’s receiving schedule. Helped drive a 10% increase in customer satisfaction (as measured by a customer survey in 2005).

 

EDUCATION

 

PMP Certification Training                    March 2008

Heald College, School of Business                   01/99-1/01                       

*                                                                      Computer Business Administration

Del Oro High School                                                       1986-1990